Every delivery has been fast with regular updates on tracking. I order all the way from Cape Town and within two days, I receive exactly that I have ordered, even plants which always look healthy. Ian is also always available to answer any questions I may have and is really clued up. Excellent customer service and very well priced products.
What a store, Even though the online service is great, I still prefer to go in store for all my pet needs.
Ian the owner is not just knowledgeable, but also very helpful and always friendly. I really enjoy every trip to the store and whether you go in for a quick purchase or just to get some information from him. The prices are also unbeatable as the quality is superb. Only the best fish will do, and are cared for, no sick shipped or sold fish here. It’s very unlikely that you’ll find a gem of a store with all these qualities again.
But don’t take my word for it, if you’re close pop in and see for yourself!
Placed an order for plants and equipment. Received my parcel within 24 hours. Yes within 24 hours! Professional service and great communication.
I ordered online, which went very smoothly. The goods I ordered were comparatively a VERY reasonable price and we couriered to me super-quickly. Thanks Rebel Pets for your all round excellent service. Well done!
I discovered Rebel pets online, and found that the store was around the corner from me. So I went to check in.
If you looking for great pet store this is your one stop shop. Ian is knowledgeable with all pet related issues, and sells you the correct items you need and gives you the correct advice.
Rebel pets prices beat all other competitors in the area.
The fish are healthy and and the store is always well stocked.
A big reason I support Rebel pets is that they don’t keep Betta fish in tiny glass jars. Each betta has a dedicated tank. And the fish are beautiful!
The website is always up to date with the latest products and online purchasing is a bonus if you can’t get out to the store.
I advise everyone I know to rather shop at Rebel pets.